Build: the method, built in.

When the method should run as a system

When the same kind of decision recurs: agents that build the map before they answer, cite their sources and stop at the gates you set, or triggers that reopen a decision when a fact changes. Build is $15,000 a month for up to 5 processes at once, with a three-month minimum ($45,000).

What stays open

The method and the exercise stay free and open whether or not you buy anything. You own everything we build with you.

What you get

Each month, pick up to 5 business processes for us to work on. Work starts in week one. Anything not finished carries into next month’s 5.

Each one becomes a working automation in your own tools, tested on your real work and taught to your team.

You own everything we build.

What a process is

A business process is one job your team repeats, start to finish: from what starts it to a finished result you can check. For example, a refund request gets prepared for your sign-off.

Each one belongs to one team, with one owner on your side, and runs in the tools you already use. Bigger jobs are split, and you approve the list.

A process counts toward your 5 from the day work starts until it is live and your team has taken it over, or until you drop it.

What each becomes

A working automation that runs on your real work, in your own accounts, and has passed a test your owner signed off.

A person approves anything that can’t be undone. If it fails, it falls back to today’s way, and your owner can run it.

Three levels

Build comes in three levels, and each adds to the one before it. Each level has a three-month minimum term.

Build · $15,000 a month

$45,000 minimum commitment over three months. Up to 5 business processes at once.

Build Plus · $25,000 a month

$75,000 minimum commitment over three months. Up to 10 business processes at once. Adds processes that talk to your customers live or touch health, payment or student records, same-day requests, and 2 of your people trained as champions.

Build Program · $50,000 a month

$150,000 minimum commitment over three months. Up to 20 business processes at once, across departments. Adds a named person on call around the clock as your backup, one shared platform piece at a time, and an MSA, a DPA, insurance and a security review.

Quoted separately

New software products and replacing a core system are each quoted separately.

Who does the work

You work side by side with our build-with-you coaches. They build your AI systems with you and teach your team to run them. If you ever leave, the systems stay with you.

Agents work only on your systems and stop at the gates you set. A shared rotation is on call 24/7, with response times in writing.

What gets built

It depends on your business. Typical pieces: decision maps; AI agents that build the map before they answer, cite their sources and stop at the gates you set; and triggers that reopen a decision when a fact it depends on changes.

How it runs

We work the way the method does: no answer before the map, a source for every fact, and anything you cannot undo waits for your sign-off. We teach while we build.

What you keep

The skill to run it. We teach while we build, so your team can run what we build without us.

Where to start

Not sure where to start? Start with a Consult block ($2,000).